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The Future of Work in Travel & Tourism: The key trends shaping workforce strategies: Executive Summary
Released on Sep 29, 2025
Release on: coming soon

The Future of Work in Travel & Tourism: The key trends shaping workforce strategies: Executive Summary

This Executive Summary provides the highlights of our comprehensive thought leadership report on the Travel & Tourism workforce. The full report reveals current and future trends, the challenges and opportunities for Travel & Tourism employers, along with recommendations to boost recruitment and retention and deal with challenges such as labour shortages and skills gaps.

This is the Executive Summary of WTTC’s thought leadership report which highlights Travel and Tourism workforce trends and recommendations to boost recruitment and retention and deal with future of work challenges such as labour shortages and skills gaps.
Update coming soon
A new and updated EIR is coming soon. However, in the meantime you can still access our previous one.
Please note that all data, including historic data, gets updated every year.

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Dive Deeper Into This Report At Our Upcoming Webinar
Join WTTC for our Accelerating Climate Action Webinar on 12th February at 3pm, where we'll unpack the second edition of our Net Zero Roadmap for Travel & Tourism. Click here for more information and to secure your place.

Report details

details

This is the Executive Summary of the latest report on the future of work from WTTC, in partnership with the Ministry of Tourism of the Kingdom of Saudi Arabia, Coraggio Group, Miles Partnership, and Hong Kong Polytechnic University.


For the full report, please click here: The Future of Work in Travel & Tourism: The key trends shaping workforce strategies.

Number of pages in this product:

Methodology and sources

For further explanation of the methodology and sources behind this Economic Impact Research, please refer to these two supporting papers:

2024 Factsheets and Reports: 'Methodology'and 'Data Sources and Estimation Techniques'.
2025 Factsheets and Reports: 'Methodology'and 'Data Sources and Estimation Techniques'.

The full report

For much more data on , including data across other indicators and years, see the full Travel & Tourism Economic Impact Research report for .

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Sponsored by

Research support partners

The Hong Kong Polytechnic University

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